Terms of sale

The short version: the price you see is the price you pay, shipping is free everywhere, and you have 14 days from delivery to change your mind.

Who you are buying from

Coccone is a shop run by YATAJI HOLDINGS LLC, a New Mexico limited liability company. Anything here that says we means that company. Write to us at contact@coccone.com.

The bags

Every bag is described in words as well as photographed, because a screen is not a reliable guide to a colour: the same leather looks different on two monitors and different again in daylight. Where a colourway matters, read the description — it is written to be accurate.

These are handmade in leather. Small differences in grain, tone and creasing between one bag and the next are the material, not a fault.

Prices

Prices are shown in the currency you choose, and that is the currency you are charged in. What you see at checkout is the total for the goods and the delivery. Import duty is not included and is set by your country — see below.

Placing an order

Your order is an offer to buy. We accept it when we email you to say the bag has been sent, and that is the moment the contract exists. If we cannot fulfil an order — a bag has sold out, or an address cannot be reached — we will tell you and refund you in full.

Paying

By card, through Stripe. The card details are handled by Stripe and never reach this site.

Delivery

  • Standard is free, everywhere, and takes 5 to 10 days.
  • Express takes 2 to 5 days and can be chosen at checkout.
  • Both are counted from dispatch, not from the moment you order.
  • Orders are dispatched within 1 to 2 business days.
  • Customs handling in your country can add a day or two. Any import duty is set by your country and is yours to pay.

Changing your mind

You have 14 days from delivery to tell us you want to return a bag. It has to come back unused and in its packaging. Write to us and we will send you the return instructions. The refund is made once the bag reaches us and has been checked, and it goes back to the card you paid with.

The full version, with everything about delivery in one place, is on Shipping & returns.

If something is wrong

If a bag arrives damaged, or it is not the one you ordered, send us a photograph the day it arrives and we will put it right at our cost. Nothing here takes away any right the law of your own country gives you as a consumer.

What we are not responsible for

Delays caused by customs or by the carrier once a parcel has left us; damage caused by use, by wear, or by ignoring the care instructions on the product page. We are not liable for indirect loss.

Which law applies

These terms are governed by the law of New Mexico, United States.


Last updated 26 August 2026. The terms that apply to an order are the ones published when the order was placed.